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Chapter 10: Evaluating Health Care Systems for Improving Symptom Management: Call Outs
        

Self-Management and Behavioral Change Support

Reducing complications and symptoms from most chronic diseases requires changes in lifestyle and the development of self-management competencies by the patient and family. For example, for the large majority of back pain patients, outcomes may be more dependent on effective self-care than on diagnostic or therapeutic interventions (Von Korff, 1994). Essentially all successful protocols or chronic illness programs provide some program to address these issues. More importantly, staff must be able and willing to implement regular assessment of patient needs, including those relating to symptoms. Care must be a shared responsibility between patients and providers.

Generally, successful self-management programs provide these elements to help patients become better managers of their care:

  • Collaborative problem definition (Glasgow and Anderson, 1999; Inui and Carter, 1985; Giloth, 1990): Both patients and providers contribute their perspectives and priorities in defining issues to be addressed by clinical and educational interventions.

  • Targeting, goal setting, and planning (Glasgow, 1995): Approaches that target the issues of greatest importance to both patients and providers, set realistic goals, and develop a personalized improvement plan are more likely to be successful.

  • A continuum of self-management training and support services: For most chronic illnesses, this includes instruction in disease management, behavioral change support, exercise options, and interventions that target the psychosocial impact of chronic illness (Glasgow and Toobert., 2000; Davis et al., 1994).

  • Active and sustained follow-up: Evidence suggests that routine follow-up initiated by the provider leads to better outcomes (Wasson et al., 1992; Stuck et al., 1995).

Evidence of the effectiveness of self-management and exercise interventions on improving symptoms in arthritis is impressive (Lorig et al., 1999; Lorig and Holman, 1989; Barlow et al., 1999; Ettinger et al., 1997; Burton et al., 1999; Lonn et al., 1999; Lindroth et al., 1997; Kovar et al., 1992). Table 1 below presents examples of studies that focus on the positive effects of self-management support on symptom control and other key patient indicators. In most cases, self-management interventions directed at improving health status and reducing disability and pain are effective. For example, Ettinger and colleagues (1997) demonstrated 10% lower (better) disability scores, 16% better ambulation, and 11% lower (better) pain scores in an aerobic exercise group versus standard education group.

Table 6.1 Sample Self-management Programs and Interventions in Arthritis
Title/Description Study design & duration Intervention Patients Summary
Long-term outcomes of an arthritis self-management program (Barlow et al., 1998)Non-randomized, pre-post, 12 monthsArthritis Self Management Program

n=112

OA(44%)
RA(46%)
other(10%)

Pts. reported increased self-efficacy; improved symptom management, communication, and decreased pain; and anxiety from baseline. No increasing trend in disability for tx. group.
Evaluation of computer assisted education on patients' appropriate use of medication (Edworthy et al., 1999)Randomized double-blind, 8 weeksComputer assisted education on appropriate and in appropriate use of medications for OA vs. generic information about OA

n=252

OA of knee and hip

More patients in experimental group demonstrated appropriate utilization of medication for OA. Trend was observed toward less stiffness and disability among experimental group.
Evaluation of a supervised fitness walking program on functional status, pain, and use of medication (Kovar et al., 1992)Randomized 8 weeksFitness walking program and patient education vs. standard care

n=102

OA of knee

Walking distance and functional status increased and pain decreased among walking program participants. Walking group used less medication, but not significant.
Evaluation of an arthritis education program (Lindroth et al., 1997) Non-randomized, 12 months"Educational-behavioral" based program vs. control

n=200

OA (65/200)
RA (135/200)

Intervention group reported improved knowledge, increased work simplification and reduced problems. There was a trend toward lower disability in the tx. group but no difference in perception of pain.
Effects of self-care education on inner-city patients with knee OA (Mazzuca et al., 1997)Non-randomized, single-blind, 12 monthsSelf-care education about OA vs. attention-control

n=221

OA of knee

Education group reported significantly less disability and resting pain. Decreased pain was maintianed at one-year assessment.

 

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